Tinkle Time Pet Services prides ourselves on providing top of the line, quality in-home grooming services for all kitties! Our groomers work in a team of two – one groomer to perform the service, and one assistant for handling, monitoring stress levels, and providing comfort in whatever form your kitty needs. We come prepared with love, treats, pets, and lots of calm attention for your pet! We also offer 10% off additional cats in the same home for our full service grooming packages!
We have all kinds of experience working with nervous and aggressive kitties, and we work very hard to keep the service as stress, fear, and force free as possible. Our groomers do follow Force Free, Fear Free grooming techniques, and pride ourselves in providing as comfortable of a service possible for both you and your pet- because your comfort is just as important to us as your kitties!
Due to the nature of our in-home grooming, you get convenience as well as peace of mind. No more long hours being dropped off at a salon or vet clinic, no more scary car rides. We have a lot of clients who get turned away from vet clinics or other groomers due to behavioural issues, and we have had success with many of these cats! Our commitment to low stress services provides us the greatest opportunity to complete the service. If that means your kitty requires a service take place over multiple days to maintain low stress levels, we are more than happy to accommodate!
Despite being an in-home service, you still get salon quality! Our groomers will leave your home as clean as they found it, so there’s no need for you to clean up anything after the service!
Eliminates physical and mental stress for your cat
Personalized one on one attention and quality care given to each cat
Special attention given to special needs pets
No cage confinement
No exposure to other animals
No car sickness or dirty pets riding in your car
Services performed in a familiar & safe environment
Same groomers each visit to encourage bonding and trust with your cat
Eliminates inconvenient grooming shop drop-offs and pick-ups
Eliminates long stays at the grooming shop
Compassionate groomers and salon results
We clean up so you won’t even know we were there!
How to Prepare & What We Require:
A decluttered and clean grooming space (preferably not carpeted)
Access to a 3-prong electrical outlet
A few minutes to set up
Ensure your review our In-Home Groom Policies and Standards found below
Credit Card on File
We recommend you download the Time To Pet App for appointment confirmation and communication purposes
Use of a tub, shower or sink
We appreciate if you leave out “cat towels” for the groom
Packages will include nail trim, ear clean, and eye clean if needed
Packages eligible for 10% off additional cats in the same home
Spot shaving includes spot shaving of mats. De-Pelting includes a full shave down for severely matted cats.
Not eligible for 10% discount
Covers and glue are responsibility of pet owner to purchase in advance
Not eligible for 10% discount
Up to one hour mini session. These are not full grooming sessions, but they will allow your pet to build confidence, become accustomed to being groomed and develop a trusting relationship with our groomers. Services may include: brushing, spot shaving, nail trims, desensitization work etc. Great for kittens!
Not eligible for 10% discount
We provide you with a 2 – 3 hour window of arrival time. Your estimated arrival window is noted in your booking as the start time. If you would like a specific time, please note in your booking and we will do our best to accommodate your request.
All communications from our groomer will be through the Time To Pet Portal.
If your pet is uncomfortable and needs the groom to stop, we will stop for the day and come back at your convenience. The safety and stress level of the animal is of the utmost importance. The client will be invoiced for the length of time we were able to complete in the session.
If required, a muzzle is the responsibility of the pet owner to purchase.
A $30 assessment fee will apply if the grooming service was unable to be conducted to the dog’s high fear, anxiety, stress level or signs of serious neglect. Groomers discretion.
Payment is due immediately following your appointment. Credit Card is our preferred form of payment (exceptions considered). Gratuities can be added to the total or in cash.
If bathing, we require the use of your bathtub, shower or sink and it should be equipped with a detachable head. If you do not currently have a detachable head, we cannot always guarantee results.
Ensure the facilities we will be using in your home are working and operational. If not, we may need to reschedule or cancel your pets groom.
Ensure the address on file is accurate. If not, we will charge a no show fee and will have to reschedule your appointment.
Ensure your booking is accurate for the number of pets being groomed and their details are completed in full.
Additional fees may apply at groomer’s discretion for the following: no show fee (up to 100% of the cost of the groom), travel outside our service area $25-$40, parking fees (rate of street parking), excessive matting and/or clean up fees, return visits to complete a service.
Packages eligible for 10% off additional cats same household: lion packages, sani and/or belly packages. Excludes spot shaving, de-pelting, trial run, and nail care.
Cancellation Policy. We require 24 hours notice to cancel an appointment. If a cancellation is requested within 24 hours, we will charge a cancellation fee up to 100% of the services requested and a deposit may be required to book your next groom.
We have a zero tolerance for foul language or abuse and if the groomer feels uncomfortable reserves the right to refuse service and leave.
Due to the nature of routing mobile services, we may require a slight change in appointment times to ensure efficiency. You will be notified of any changes in advance.
Additional Tinkle Time Services
- Potty Break & Walk: https://tinkletime.ca/potty-breaks/
- Pet Sitting: https://tinkletime.ca/twinkle-overnight-pet-sitting/
- Pack Walks: https://tinkletime.ca/south-calgary-pack-walks/